Refund Policy
Returns
- We hope you LOVE your new Dancing Pony purchase but if not, feel free to send it back!
- All items must be received by Dancing Pony Boutique within 14 days of the original purchase date with proof of receipt.
- All items should NOT be worn, washed, or altered in any way.
- All items must have their original tags attached.
- All Discounted items are a final sale.
- If your item DOES NOT meet the above criteria, please do not attempt to return or it will become property of Dancing Pony Boutique.
- If your item DOES meet the above criteria, please email us at ordersdancingpony@gmail.com. and add "return" in the subject box and let us know the reason for your return. Once we approve your return, you may mail the return to:
Dancing Pony Boutique
Attn: Returns
249 W. San Antonio Street
New Braunfels, Tx. 78130
- We advise that you add a tracking number to your return. We are not responsible for return packages lost in the mail.
- Once we receive your return we will process the return within 1-3 business days.
- The customer is responsible for return shipping.
- If you need to make any changes to your order, please call us at 830-626-7669 or email us at ordersdancingpony@gmail.com within an hour after making your purchase. We are available Monday-Friday from 10:00 AM-6:00 pm CST. Once your order has been processed, we will be unable to modify the contents of your order.
- ALL SALE merchandise, ALL Jewelry, and ALL Basics (camis, bralettes, sticky bras, etc.) are a FINAL SALE.
- All merchandise purchased with a coupon code/discount over 30% are FINAL SALE.
- Gift certificates are final sale.