Refund Policy


  • We hope you LOVE your new Dancing Pony purchase but if not, feel free to send it back!
  • All items must be received by Dancing Pony Boutique within 14 days of the original purchase date with proof of receipt.
  • All items should NOT be worn, washed, or altered in any way.
  • All items must have their original tags attached.
  • All Discounted items are a final sale.
  • If your item DOES NOT meet the above criteria, please do not attempt to return or it will become property of Dancing Pony Boutique.
  • If your item DOES meet the above criteria, please email us at and add "return" in the subject box and let us know the reason for your return. Once we approve your return, you may mail the return to:
Dancing Pony Boutique
Attn: Returns
249  W. San Antonio Street
New Braunfels, Tx. 78130
  • We advise that you add a tracking number to your return.  We are not responsible for return packages lost in the mail.
  • Once we receive your return we will process the return within 1-3 business days.  
  • The customer is responsible for return shipping.
  • If you need to make any changes to your order, please call us at 830-626-7669 or email us at within an hour after making your purchase. We are available Monday-Friday from 10:00 AM-6:00 pm CST. Once your order has been processed, we will be unable to modify the contents of your order.
  • ALL SALE merchandise, ALL Jewelry, and ALL Basics (camis, bralettes, sticky bras, etc.) are a FINAL SALE.
  • All merchandise purchased with a coupon code/discount over 30% are FINAL SALE. 
  • Gift certificates are final sale.