Refund/Return Policy

We hope you LOVE your new Dancing Pony purchase but if not, we will accept returns with the following conditions!

• All items must be received by Dancing Pony Boutique within 14 days of the original purchase date with proof of receipt.
• All items should NOT be worn, washed, or altered in any way.
• All items must have their original tags attached.
• All Discounted items are a final sale.
• If your item DOES NOT meet the above criteria, please do not attempt to return or it will become property of Dancing Pony Boutique.
• If your item DOES meet the above criteria, please email us at ordersdancingpony@gmail.com. and add "return" in the subject box and let us know the reason for your return. Once we approve your return, you may mail the return to:

• We advise that you add a tracking number to your return.  We are not responsible for return packages lost in the mail.
• Once we receive your return we will process the return within 1-3 business days.  
• The customer is responsible for return shipping.
• If you need to make any changes to your order, please call us at 830-832-5759 or email us at ordersdancingpony@gmail.com within an hour after making your purchase. We are available Monday-Friday from 10:00 AM-6:00 pm CST. Once your order has been processed, we will be unable to modify the contents of your order.
• ALL discounted merchandise and ALL jewelry are a FINAL SALE.
• Gift certificates are a final sale.